Service
Manufacturing & fleet backends
Provisioning, telemetry, OTA, and fleet operations for high-volume device deployments — the backend that stands up a product line and keeps it running in the field.
A connected product is really two products: the thing in the customer's hands, and the backend that provisioned it, ingests its telemetry, ships its updates, and lets your team operate the fleet. We build the second one, and we build it for volume.
What this covers
- Provisioning at the line, per-device identity and configuration injected at manufacture, with a custody chain that survives a third-party fab and a process that is repeatable and auditable rather than a one-off script.
- Telemetry ingest & storage, high-volume event pipelines and time-series storage designed around the queries your product team actually runs, not just dashboards nobody opens.
- OTA update rollout, signed images, staged rollout, anti-rollback, and rollback safety, verified both fleet-side and device-side so a bad build can't brick the field.
- Fleet operations & control, remote access with short-lived credentials and a full audit trail, per-device and per-tenant authorization, and break-glass procedures that don't bypass the log.
- Customer-facing fleet APIs, scoped, revocable third-party access to your devices for the partners and integrators who need it.
When teams call us
- You're moving from prototype to volume manufacturing and your provisioning flow was a prototype too.
- You're scaling past the size where ad-hoc operations work, typically somewhere between 5k and 50k fielded units.
- You're moving fabs or contract manufacturers and need to migrate the provisioning story without a coverage gap.
- You're adding remote service capabilities to a product line that was originally fire-and-forget.
How we work
Engineers on the line and in the repo, not slides in a deck. We deliver runbooks, code, and the factory-side scripts your operators actually run, plus the cloud-side counterparts that verify everything downstream.
Related work
The operations and integration layers here overlap heavily with Enterprise service backends; products with a companion app also need Mobile app backends.